gt 999 Terms and Conditions

General Provisions

These terms and conditions ("Terms") apply to the use of the gt 999 platform and all associated services. By browsing the gt 999 website, creating an account, or participating in any game or betting service, you are considered to have fully accepted these Terms.

These Terms operate as a legal agreement. If you do not agree with any term, please stop using the platform. If anything is unclear, contact the gt 999 support team — they provide assistance in both Bengali and English, 24 hours a day, seven days a week.

1.1 Definitions

In this document, "Platform" refers to the gt 999 website and mobile application. "User" or "Member" refers to any registered account holder. "Services" refers to casino games, sports betting, live casino and other related activities.

1.2 Scope of Application

These Terms apply equally to all gt 999 products, services, bonus offers and promotions. Specific promotions or tournaments may have separate additional terms, in which case both documents will apply.

Account Registration

To create an account on gt 999, members must provide accurate and truthful information. The name, mobile number and other details provided at registration must match the member's real identity.

2.1 Registration Requirements

• Each person may open only one account. Multiple accounts by the same person are prohibited.
• The mobile number provided at registration must be active and verifiable.
• Keeping the account password secure is the member's own responsibility. Sharing login details with anyone else is not permitted.
• Any suspicious access or theft of account information must be reported to the gt 999 support team immediately.

2.2 Identity Verification

gt 999 reserves the right to verify a member's identity at any time. If the required documents are not submitted on time, the account may be temporarily suspended.

Age Verification

gt 999 strictly prohibits anyone under the age of 21 from using the platform. By registering, a member declares that they are at least 21 years old.

For age verification, gt 999 may request government-issued documents such as a National ID card, passport or birth certificate. Withdrawal facilities may be restricted until verification is complete. Accounts found to be used by minors will be permanently closed.

Deposits and Withdrawals

Popular mobile banking services in Bangladesh can be used for deposits and withdrawals on gt 999. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800.

4.1 Supported Payment Methods

• Deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (e.g. BRAC Bank, Dutch-Bangla Bank).
• Withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer.

4.2 Processing Times

After a successful withdrawal request is submitted, it is generally completed within 10 to 45 minutes. Deposits may experience a slight delay depending on network conditions.

4.3 Withdrawal Conditions

Withdrawal requests will only be processed when account verification is complete and bonus wagering requirements have been met. Any active bonus must be fully wagered before withdrawal.

Bonuses and Promotions

All bonus offers on gt 999 are provided under specific terms and conditions. Accepting a bonus means accepting the associated terms.

5.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the balance ৳2,200. Before withdrawing this bonus, the bonus amount must be wagered 20 times — that is, a total of ৳1,200 × 20 = ৳24,000 in bets must be completed.

5.2 Other Promotions

There are several ongoing promotions including a weekly reload bonus, cricket deposit reward, slots special and a birthday gift. Each offer has its own wagering requirements and validity period, detailed on the relevant promotion page.

5.3 General Bonus Rules

• Claiming bonuses on multiple accounts from the same device, IP address or household is prohibited.
• No bonus can be withdrawn directly — wagering requirements must be met first.
• If a clear breach of bonus rules is detected, the relevant bonus and any winnings earned from it may be cancelled.
• gt 999 reserves the right to modify or discontinue any promotion.

Betting and Gaming Rules

All betting and gaming activities on gt 999 must be conducted with honesty and integrity. Any form of manipulation, fraud or system abuse is strictly prohibited.

6.1 Grounds for Bet Cancellation

gt 999 reserves the right to cancel bets or review results in the following circumstances:

• Incorrect odds are displayed due to a technical error or server downtime.
• An event is cancelled or postponed and a result cannot be determined.
• Evidence of match-fixing or suspicious activity is found.

6.2 Multiple Account Prohibition

Operating multiple accounts by the same person and attempting to gain advantages between them is strictly prohibited. If such activity is detected, all associated accounts will be closed.

6.3 Finality of Game Results

All game and betting results are considered final, though gt 999 may review cases involving clear technical errors. The RTP and statistics for each game are publicly available.

Fair Use Policy

gt 999 is committed to ensuring a fair and transparent environment for every member. Certain conduct is strictly prohibited in pursuit of this goal.

7.1 Prohibited Activities

• Placing bets or playing games using bots or automated software.
• Using multiple accounts to claim bonus benefits or exploit the system.
• Stealing another member's account information or accessing it without authorisation.
• Deliberately exploiting any technical vulnerability in the platform.
• Using the platform for money laundering or any other financial crime.

If any of the above activities are detected, gt 999 may suspend or permanently close the account and hold the associated balance.

Data Protection

gt 999 uses SSL encryption technology to protect your personal information. Detailed guidelines on how member data is collected, used and stored are set out in our Privacy Policy.

gt 999 never sells members' personal information to third parties. However, limited data may be shared with trusted technology partners for service operations, always governed by agreement.

8.1 Cookies and Tracking

Cookies are used on the website — mainly for session management, security verification and improving the user experience. Cookie settings can be changed through your browser, though some core services may be limited as a result.

Responsible Gaming

gt 999 always supports responsible gambling. Our platform has tools to help members stay in control of their play. Any member can contact the support team to set deposit limits, take a self-break or temporarily suspend their account.

If gambling causes anxiety rather than enjoyment, read our responsible gaming guidelines and seek professional help if needed. Play for entertainment with a clear head — never play in an attempt to recover money you have lost.

Account Closure

A member may request account closure at any time. In this case, after any applicable bonus deductions from the current balance, the remaining amount will be returned through the designated method.

10.1 Account Closure by gt 999

gt 999 may close an account without prior notice for any of the following reasons:

• A clear breach of these Terms.
• Evidence of false identity or fraud.
• Evidence of system or bonus abuse.
• An account operated by a minor.
• Instructions from a law enforcement authority.

10.2 Self-Exclusion

Upon a self-exclusion request, the account will be locked for a specified period. While self-exclusion is active, gt 999 will stop all marketing communications.

Limitation of Liability

gt 999 always strives to provide a reliable and uninterrupted service. However, gt 999's liability is limited in cases of temporary service interruption caused by technical issues, disruption of third-party services or unavoidable circumstances.

gt 999 is not responsible for internet disconnection, device faults or delays from third-party payment gateways. Any claim for financial loss must be raised with the support team and submitted as a complaint with supporting evidence.

To learn more about our platform, you can read the About Us page.

Changes to Terms

gt 999 reserves the right to change, amend or update these Terms at any time. For significant changes, members will be notified via their registered mobile number, email or a notice on the site.

Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. It is therefore recommended that you review this page regularly.

12.1 Contact

If you have any questions about these Terms, use gt 999's 24/7 live chat service or contact us by email. Email address: [email protected]. For general queries, visit our FAQ section — most questions are answered there.

gt 999 is committed to maintaining an open and honest relationship with its members. These Terms are the foundation of that relationship.